Privacy Policy - Storage Bromley

At Storage Bromley, we prioritize the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you engage with our storage services.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: Includes your name, address, email, phone number, and identification documents.
Storage Details: Information about the storage units you rent, including size, duration, and access details.
Payment Information: Credit card details and billing information necessary for processing payments.
Usage Data: Data on how you interact with our services, such as access times and frequency.

How We Use Your Information

Your information is used to:

Provide Services: Manage your storage unit, process payments, and ensure the security of your belongings.
Improve Services: Analyze usage data to enhance our facilities and customer experience.
Communicate: Send you updates, notifications, and important information regarding your storage unit.
Compliance: Adhere to legal obligations and protect our rights.

Data Protection and Security

We implement robust security measures to protect your data:

Encryption: All sensitive data is encrypted during transmission and storage.
Access Control: Strict access controls ensure that only authorized personnel can access your information.
Regular Audits: We conduct regular security audits to identify and mitigate potential vulnerabilities.
Secure Facilities: Our storage units are equipped with advanced security systems, including surveillance cameras and secure entry protocols.

Your Rights

You have the right to:

Access: Request access to your personal data stored with us.
Rectify: Correct any inaccurate or incomplete information.
Erase: Request deletion of your data under certain circumstances.
Restrict Processing: Limit how we use your data.
Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, please contact our privacy officer as outlined in this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Necessary for the functioning of our website and services.
Performance Cookies: Help us understand how visitors interact with our site.
Functionality Cookies: Remember your preferences and settings.
Targeting Cookies: Provide personalized content and ads based on your interests.

You can control the use of cookies through your browser settings.

Third-Party Disclosure

We do not sell or rent your personal information to third parties. However, we may share data with trusted partners who assist us in operating our services, provided they agree to keep your information confidential.

International Transfers

Your data may be transferred to and maintained on servers located outside your country. We ensure that such transfers comply with applicable data protection laws and that your information is adequately protected.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received data from a minor, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our privacy officer through the appropriate channels as detailed in our terms of service.

Compliance and Enforcement

We are committed to complying with data protection laws and will cooperate with regulatory authorities to ensure the protection of your personal information.

Acceptance of Terms

By using our storage services, you signify your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Effective Date

This Privacy Policy is effective as of April 27, 2024.